How much image upload size is allowed?
We allow a single image size of 10 MB on all paid plans. The limit on our free plan is 1 MB.
Where are uploaded files stored?
By default, uploaded files and images use Unlayer’s Amazon S3 storage. You can configure your own storage instead. See Amazon S3 setup or custom file storage for integration guidance.
How long are uploaded images and exported files kept?
During an active account, uploaded images and exported files are retained so that emails already sent can continue to reference them. Contact Unlayer support to request deletion.
When custom storage is configured, the files reside in your own bucket and follow your retention policy rather than Unlayer’s.
Are uploads scanned for malware?
Unlayer’s default storage validates allowed file types, but it does not perform dedicated malware scanning.
If you use custom storage, you control the upload pipeline and can implement malware or antivirus scanning to meet your security requirements.
Is storage the same as bandwidth?
No. Bandwidth measures delivery of hosted assets, not how much data is stored. A bandwidth restriction pauses delivery without deleting the files. Contact support to confirm how the bandwidth policy applies to your workspace.