Usage alerts notify your workspace when it approaches or reaches its monthly plan limits (for example, bandwidth). They are informational notifications that help you track consumption against your plan's limits so you can act before hitting a hard limit.
How alerts are delivered
Usage alerts are sent in two ways:
Email to the recipients configured in your workspace billing settings.
In-app notifications visible in the Unlayer Console under Billing > Alerts.
Usage alerts are not delivered through Slack, webhooks, or any other integration. Email and the Console are the only delivery channels.
Default alert thresholds
By default, your workspace receives alerts at the following consumption levels for each monthly limit:
75% of the limit
90% of the limit
100% of the limit
These thresholds are configurable. You can change them from the same Billing > Alerts page in the Console.
Who receives alerts
The billing email listed in your workspace's billing details automatically receives all usage alerts.
The workspace owner can add additional recipients so other teammates (billing admins, team leads, etc.) are notified as well.
How to add additional recipients
Only the workspace owner can change alert recipients. If you are not the owner, please reach out to whoever owns your workspace to make the changes.
To add a recipient:
Open the Unlayer Console.
Go to Billing > Alerts > Preferences.
Under the Send email to section, click + Add.
Select the teammate(s) you want to add from the list.
Save your changes.
Important: recipients must be workspace members
Anyone you add as an alert recipient must already be a member of your workspace. If the person you want to add is not yet in the workspace:
Go to the Team section of the Console.
Invite them as a member first.
Once they have accepted and joined, return to Billing > Alerts > Preferences and add them as an alert recipient.
Frequently asked questions
Can I receive usage alerts in Slack? No. Usage alerts are delivered by email and shown in the Unlayer Console only. There is no Slack integration for usage alerts at this time.
Can I set up a webhook to receive usage alerts? No. Webhooks are not currently supported for usage alerts.
Can I change the 75%, 90%, 100% thresholds? Yes. The thresholds are configurable from the Billing > Alerts page in the Console.
Why am I not receiving alert emails? Check the following:
Confirm your email is listed as a recipient under Billing > Alerts > Preferences.
Confirm the billing email on file is correct under your workspace's billing details.
Check your spam or junk folder for emails from Unlayer.
Make sure your workspace is close enough to a threshold to have triggered an alert.
If you have confirmed all of the above and still are not receiving alerts, contact our support team for assistance.