AI feature access and AI credits are separate. Having a paid plan with AI access does not by itself confirm that your workspace has a recurring credit allowance. Check your plan and active AI credit add-ons in the Unlayer Console under Billing.

Your workspace may have a plan allowance, a recurring credit-pack add-on, or an eligible one-time welcome offer. All AI features, projects and end users in the workspace use the same shared credit balance.

Each AI request uses credits according to the work performed. There is no fixed charge per request. For current plan allowances and add-on options, see our pricing page.

Renewing your base subscription does not purchase an AI credit add-on that is not already active. If your workspace has no recurring AI credit allocation, the base-plan renewal does not create one.

Check Console → Billing → Add-ons to confirm whether an AI credit pack is active. Eligible current plans with an active paid subscription can add capacity there. If the option is unavailable, contact support or your account manager to confirm your workspace's eligibility.

Plan and recurring credit-pack allowances reset at their next monthly boundary. Unused credits do not accumulate into the next allowance window. Annual subscriptions still use monthly credit windows.

One-time welcome credits do not refill. If your workspace is eligible, the welcome offer appears in Billing and must be claimed. Check the exact expiration date shown before claiming it.

The Console provides an aggregate view. For detailed billing records, developers can use the AI Credits API and webhooks.

For more detail on credit usage, resets and eligibility, see AI Assistant pricing.