How to Delete Your Unlayer Account and Current Process Status
Deleting your Unlayer account and associated personal data is a process that users can initiate by following specific steps. If you're on a Free Plan or trial, your subscription will naturally end if no payment method is added, but a deletion request is recommended for full data removal.
Steps to Request Account Deletion
Contact Customer Support: To delete your Unlayer account, you need to contact Unlayer's customer support team using the email address associated with your account.
Being Added to the Deletion List: Once your deletion request is received, your account is added to a deletion list.
Reasons for Current Delays
While the system updates are ongoing, requests for deletion are being queued for processing. Hence, your deletion request may take some time to process.
Assurance for Users
Unlayer understands the importance of completing data deletion requests promptly. The team assures all users that once the system updates are finalized, all queued deletion requests will be processed promptly. Your account and data will be removed as per the established protocol.
Summary
To delete your Unlayer account, contact customer support and ensure your request is added to the deletion list. Acknowledge that deletion requests are currently delayed due to system updates, but all will be processed once updates are complete. If you're on a Free Plan or trial, your subscription will naturally end if no payment method is added, but a deletion request is recommended for full data removal. If you have further questions or need assistance, please reach out to Unlayer's support team.
Related Topics
Unlayer Subscription Plans: What’s New?
How to Contact Unlayer Support for Account Issues
Privacy Policy and Data Handling at Unlayer